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Samtouch OrderMe Features

A professional food ordering app

Samtouch OrderMe provides a safe and efficient solution for customers to place food orders either whilst seated in your restaurant or beer garden or alternatively conveniently placing take-away and delivery orders when leaving work or from home.

DIRECTORY LISTING

As an OrderMe user your business will be listed in our venue directory. 

VENUE OPTIONS

OrderMe is supplied with all venue sales channels as standard.

PRICE LEVELS

Samtouch Epos & OrderMe can be configured with up to six price levels per product and each sales channel can be pre-set with one of these price levels

PRODUCT MENU

OrderMe provides you with the flexibility to include or exclude items from different channels or include items in multiple product groups. (I.e Starters and main course)

PRODUCT OPTIONS / EXTRAS

Ordering from your menu is easy with lead-thru product options. This gives you the opportunity to upsell extras or promote specials that you wish to sell.

COOKING INSTRUCTIONS

Cooking instructions are part and parcel of the order process, ensuring orders are cooked to your customer’s exact requirements.

OPENING HOURS

For maximum flexibility you can configure different opening times per sales channel. 

ORDER FULFILMENT

For take-away and delivery orders you can configure the number of orders that can be handled within a specified time.

PRODUCT PRODUCTION

Individual item fulfilment time is great where you are limited to the number of items you can prepare in a set time.

ADVANCED ORDERS

Customers can book take-away & delivery orders days in advance depending on how you have configured your system.

FOOD ALLERGIES

Each product can be assigned with one of the 14 allergens.

SECURE PAYMENTS

Card payments can be securely taken via your customers own personal device. All payments use the highest level of 3D security.

0% COMMISSION

Online ordering platforms will typically charge up to 20% commission on every transaction you make. However, with OrderMe there is no commission fees.

FULLY INTEGRATED SOLUTION

OrderMe is fully integrated with our own Samtouch Point of Sale and Samtouch backoffice solution.

Samtouch for Kitchen Features

A range of features to speed up operation, minimise wastage and reduce stress levels in the kitchen.

Change the way orders are handled in the kitchen using the latest technology from Samtouch.

When orders are taken front of house, order tickets are transferred to a touch screen terminal located in each preparation area.

Samtouch Kitchen comes with dual Windows & Android operating systems and will work on any Epos touch screen.

Consolidated List
A comprehensive list of all the orders received but yet to be prepared.

Pinned Orders
See the status of current orders being prepared whilst ‘pinned’.

Just In Case
Alert times can be pre-set in the system to advise chef that an order has not gone.

Un-Pinned Orders
‘Unpin’ orders once the order is prepared and ready for collection or delivery.

Samtouch Order Pad Features

A professional paper-free option to take food and drink orders in busy hospitality and catering environments.

Samtouch OrderPad allows waiting staff to process customer orders at the table and automatically update your Samtouch Epos system which then processes the order through to the food and drink preparation stations.

  • Faster Operation.
  • Automatically Adds or Updates Customer Checks in the Samtouch Infrastructure.
  • Enquire of Allergy Information at the Table.
  • Lead Thru Operation.
  • Print Receipts at the Table
  • Print Order Direct to the Food and Drink Prep Printers.
  • Order Taking Can Exist Outside the Wi-fi Network.